Webinar - Dealing with Difficult Patrons

Need tips and tricks on how to deal with difficult customers? Check out this online archived webinar from WebJunction called “Dealing With Difficult Patrons.”

If you scroll down the page and click on “View full archive,” you will a see a link to playback the entire webinar within your browser. It will feel like you’re actually there except you won’t be able to physically participate.

Check out the other archived webinars from WebJunction. You never know what you’ll find.